home user reviews

Home User Reviews

5.0
5.0 out of 5 stars (based on 64 reviews)
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Terrible

No Title

July 8, 2020

Our laptop became inaccessible for us to retrieve any information we had stored on it. We had one computer repair business look at it, and they told us they could not retrieve any info from it. Having worked with Mr. Gault in the past, we contacted his company about our dilemma. Kevin used various means at his disposal, and he successfully retrieved 16 GB of valued photos, files, and videos that we thought were lost. We are very grateful for his efforts, and his charges for this service were very reasonable. I highly recommend him to those who are having problems with their home computers!

Tom C

Thank you from a grateful customer

April 23, 2020

Adjusting to my new normal…working at home… when I lost My wireless connection. I called Kevin Gault and he was at my house the next day with a router and the knowledge to solve all of my computer and phone issues. I was so relieved since I am relying on my home computer for my job. Kevin is fast, professional, knowledgeable and friendly. I highly recommend him.

Elizabeth White

No Title

January 28, 2020

Kevin was absolutely brilliant sure knew what he was doing and very polite. Thank you.

James C

No Title

May 22, 2019

I had a mess on my hands & Kevin got me all fixed up. I requested him because he has helped me before.

Joann M

No Title

May 22, 2019

friendly, informative, patient, funny, cordial

Maria P

No Title

May 22, 2019

na

Larry H

No Title

April 15, 2019

Kevin was easy to reach, on time, courteous, and came ready with all he needed to complete the job.

Karen O

No Title

April 5, 2019

He arrived on time, very professional. Told him my problems he fixed them and we also had to call one service that had blocked my account. So it was tech to tech and now it is back working.

Lennette W

No Title

March 26, 2019

On time and finished less than 30 min. With 3 separate hook ups. Pleasant person and would recommend to anyone in need.

Oliver C

No Title

March 25, 2019

Our tech was awesome! He was pleasant and easy to work with. I highly recommend this service.

Peg C

No Title

March 13, 2019

Tech arrived on time very professional explained everything as I watched when finished he walked me through everything since my new computer is a little different in the set up as to where things are I would give this Tech 6 or 7 stars I would highly recommend this person

Suzanne M

No Title

March 10, 2019

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Jack T

No Title

March 10, 2019

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TCC

No Title

March 8, 2019

Kevin was thorough and completed all requests. He explained what he was doing and why.

Deborah P

No Title

March 8, 2019

ABSOLUTELY!! Educational too!! Gentleman / Knowledge too

Lynn D

No Title

March 8, 2019

Very friendly very attentive and patient

Jackson C

No Title

March 8, 2019

Very knowledgeable and easy to reach. Excl experience.

Charles E

No Title

March 8, 2019

Great experience – Kevin is knowledgeable and fixed several issues for me promptly and courteously.

Diane T

No Title

March 8, 2019

Kevin was prompt (actually, a coupla minutes early!) He was knowledgeable, fast and thorough. He researched the smart light app that was disabled beforehand and was quick to get the app up and running again both through my smartphone and the Amazon Echo/Alexa device. He was polite and friendly.

Michael G

No Title

March 8, 2019

He was extremely knowledgeable and helpful and got the job done quickly.

Nancy F

No Title

March 8, 2019

My tech, Kevin Gault, was courteous, friendly, professional, easy-to-reach and very knowledgeable.

Terry L

No Title

March 8, 2019

Kevin was extremely knowledgeable and professional.

Beverly L

No Title

March 8, 2019

Kevin was fantastic!

Marilyn S

No Title

March 8, 2019

Kevin was outstanding, did xtra research to troubleshoot issues w/ malfunctioning home theatre. Solved issue w/ pc. Professional & knowledgeable he never made me feel uncomfortable due to my lack of computer literacy. Highly recommend Kevin!

Alan G

No Title

March 8, 2019

Kevin is my hero!

Joann M

No Title

March 8, 2019

Great experience everything working great

Karl F

No Title

March 8, 2019

Great. I will recommend him to friends. On time and very polite.

Mary C

No Title

March 8, 2019

It was a great experience.

Angelia B

No Title

March 8, 2019

Kevin was dressed professionally. He contacted me via text and request information prior to the appt. He came prepared and fixed the problem.

Lisa H

No Title

March 8, 2019

Kevin was very patient and kind when he was showing me how to use my printer! Couldn’t have been nicer!

Joann M

No Title

March 8, 2019

He was very helpful and interested in pleasing me.

Nancy F

No Title

March 8, 2019

Kevin was all the above and – important to me- the biggest of my German Shepherds thought he was okay to be in the house. I always feel that the dogs can judge character. I was extremely pleased that Kevin was so knowledgeable. He sat right down and went to work and now my computer is running better than it was brand new.

Sharon T

No Title

March 8, 2019

Arrived on time and fixed problem

Naomi M

No Title

March 8, 2019

He was TERRIFIC. I will tell everyone about your company. Kevin was the best.

Katheryn L

No Title

March 8, 2019

Kevin was excellent! He was courteous, knowledgeable, and efficient.

Debra A

No Title

March 8, 2019

Tech Kevin was a joy to work with. He was very knowledgeable, and patient with a non-techie! Look forward to next time’s service need!

M. Grace Q

No Title

March 8, 2019

Kevin Gault is a spectacular tech. He was able to fix my problem, even though it was more complex than I had originally thought. He was thorough, pleasant and explained things to me – a not-tech person – in a manner I could easily understand. My experience has been completely positive.

Gerry K

No Title

March 8, 2019

Kevin was warm and friendly from the beginning; but he was the consummate professional at all times. He was knowledgeable and displayed a positive and reassuring attitude. Kevin was helpful, organized, and he explained everything to me, so that I would understand.

Mary S

No Title

March 8, 2019

Everything was very positive.

Ron C

No Title

March 8, 2019

Kevin was awesome and I would prefer to only have him as my technician. He now has us set up properly to have every thing work seamlessly!

Michael S

No Title

March 8, 2019

Friendly, knowledgeable and efficient

Robert M

No Title

March 8, 2019

Kevin was quick to contact me and stay in touch up until our appt. He quickly determined the issue and got my computer up and running!

Lindsey G

No Title

March 8, 2019

He was wonderful – made me very pleased to have reached out…

Diane T

No Title

March 8, 2019

It was a great customer service experience with Kevin! Super knowledgeable and professional!

Veronica T

No Title

March 8, 2019

He was on time. Very knowledgeable. Made sure we understood what he was explaining. Very pleasant person.

Thomas F

No Title

March 8, 2019

He was great, very helpful and seemed knowledgeable. Everything seems fixed, so far so good at least. Nice guy. I’d request him again, if possible.

Heather M

No Title

March 8, 2019

Kevin Gault is the most professional, personable, knowledgeable person I have ever had the pleasure to meet. In this world we could use a lot more Kevins, not only in the technology aspect, but also in the human aspect. He explained a complicated problem for me with the patience of a saint, and for this I cant thank him enough.

Tim B

No Title

March 8, 2019

Courteous, knowledgeable, extremely capable & helpful. Answered many questions & was thorough.

Sue P

No Title

March 8, 2019

He was awesome. He was extremely knowledgeable, helpful, understood our “Issues:…

Jared M

No Title

March 8, 2019

Great in all categories

Linda C